Microsoft Dynamics NAV features a Service Tasks window through which you can get an overview of all the service items that need attention. Think of it as your service dashboard where you can see what orders are pending, look for and register spare parts, and keep your inventory up-to-date.
To track changes and get a graphical view of your service business, use Microsoft Dynamics NAV statistics tools for quick, automatically generated charting and analysis.
The following table describes a sequence of tasks, with links to the topics that describe them. These tasks are listed in the order in which they are generally performed.
| To | See |
|---|---|
Use the Service Tasks window to schedule and initiate service on an order. | |
Make updates to reflect all details of an order. | |
Keep parts inventory up-to-date. | |
Update the automatically applied response time for a service order. | |
View which service items are in high demand and other statistics about your service management system. |