Open the 
Workflow Templates window.
Specifies the workflow templates that exist in the standard version of Microsoft Dynamics NAV for supported scenarios. The codes for workflow templates that are added by Microsoft are prefixed with “MS-“.
You cannot modify a workflow template, but you use it to create a workflow. For more information, see How to: Create Workflows from Workflow Templates.
In the Workflow window, you create a workflow by listing the involved steps on lines consisting of either workflow events with event conditions, workflow responses with response options, or sub-workflows. You define workflow variations by filling workflow lines from fixed lists of values that represent the scenarios that are supported by the application code. For more information, see How to: Create Workflows.
To set up workflows for unsupported scenarios, a Microsoft partner must first implement the involved workflow events and responses by customizing the application code. For more information, see Walkthrough: Implementing New Workflow Events and Responses.
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